BCD Travel launches Back to Travel guide

Strategic advice, checklists and solutions for travel managers to prepare for the return of travel

UTRECHT, The Netherlands, June 29, 2020 – The industry is entering a new stage of the COVID-19 pandemic. Countries and states are opening up, corporate travel programs are in the spotlight and the pressure on travel managers is increasing. The new Back to Travel digital guide, published by leading travel management company BCD Travel, is a strategic resource for travel managers to rethink their program’s return to active travel.

“Travel managers are reviewing their travel programs and preparing for the new realities of travel. Stakeholders and travelers are asking questions and seeking reassurance,” says Teri Miller, Executive Vice President at BCD Travel. “This Back to Travel guide is based on recovery-specific solutions and several months of research both of which provide the answers to help companies get back to business safely and efficiently. As the situation remains fluid, we’ll regularly update the guide to provide new information and support.”  

Back to Travel covers four essential program areas:

Duty of care: Travel managers rate duty of care as their top travel program priority. While the legal obligation to employees is critical, companies need to think more broadly. A traveler care strategy that combines duty of care, risk mitigation and management, and traveler wellness will be more effective for companies and their travelers, and scale to meet unexpected challenges.

Traveler communications: Information is changing on an hourly basis. It can be overwhelming for travelers. In times like this, it’s crucial to share information about safety measures and policy guidance before, during and after their trip, ensuring that travelers are well prepared and feeling confident when they get back on the road.

Spend management: Now is a great opportunity to drive change, enabling travel managers to optimize their travel programs to control cost and provide a positive travel experience. It’s essential to review supplier partnerships, use data, and shift air, hotel and ground transportation programs to prepare for the new landscape.

Travel policy: It’s the right time to start making policy amendments to safeguard travelers’ wellbeing. A clear and accessible policy will help travelers to make the right decisions and feel confident about traveling again.

Each section highlights trends, practical advice, checklists and solutions designed to help travel managers position their travel program for success.

You can read the full Back to Travel guide here.