Quality management in business travel programs hampered by clouded metrics

Travel buyers are always working to improve the travel experience for their organizations and employees, but a new study published today by the Association of Corporate Travel Executives (ACTE) in collaboration with BCD Travel, “Quality Management in Business Travel 2.0,” finds that the metrics best suited for evaluating the success of the holistic travel experience remain misunderstood and, as a result, crucially underutilized.

Survey Reveals Broad Sphere of Influence of Travel Departments Across Their Organizations

Travel managers widely collaborate with their corporate stakeholders, according to research from the Global Business Travel Association (GBTA), in partnership with BCD Travel. Most travel managers work together with stakeholders from finance/accounting (79 percent), human resources (66 percent), security/risk management (63 percent), C-level (61 percent), and legal/compliance (59 percent).

BCD Travel becomes largest global travel management company to earn TMC Elite partner level with SAP Concur

Leading travel management company BCD Travel has become the first of the Big 3 TMCs to earn TMC Elite partner status with SAP Concur, the world’s leading brand for integrated travel, expense, and invoice management solutions, BCD announced today. Prior to achieving TMC Elite partner status, BCD already was one of SAP Concur’s biggest reseller partners and one of its earliest partners with a relationship dating back to 2001.